Understand
User research & behaviour mapping
We learn how your teams work today, where friction exists, what they expect from AI and what might stop them from using it.
Verifying customer information
Matching invoice information with customer base
Copying data into CRM
Low confidence. Human input needed
Design
Human-AI collaboration through design
We design workflows that allow humans and AI to work together: clear roles, transparent decision, and simple ways for users to give feedback.
Test
Usability testing & feedback
Before full rollout, we test, iterate, and measure how your teams engage with AI solutions. This way we identify issues early on and avoid costly rework.
How was your experience?
Missing information
Incorrect answer
Source error
Feature request
e.g. "add Dutch support"
See rerouting options
+48%
daily users last month
Enable
Communication strategies
We help you plan roll out, communication with your teams and necessary cultural changes within your business to enable AI adoption.
Read about our Human + AI approach at Cnext.