Logistics
Agentic AI enables seamless collaboration between your systems, tools, and teams, so every delivery arrives where it should, on time.
We work with Planners, dispatchers, customer service and rate managers.
What this industry needs, and how we tackle it
The challenge
ETAs, delays and rates keep moving, and someone has to keep everyone informed.
How we tackle it
Our agents watch shipments across your systems, spot a delay early and prepare the update for the customer. Your planner reviews it and sends it.
Shipment SHP-10482
Rotterdam → Milano
Departed Rotterdam
Customs cleared
Terminal Antwerp · delayed 6 h
Delivery Milano · new ETA Thu 14:00
Prepared for the customer
Hi Sofia, your shipment is delayed 6 hours at Antwerp. New ETA for Milano: Thursday 14:00.
Approve
Edit
Illustration, fictional data
The challenge
Planners spend hours answering the same questions, while the answers sit in three systems.
How we tackle it
Agents read each request, check the live status and draft the reply. Your planner approves the routine ones in one go and handles the exceptions.
Inbox · status requests
12 today
Where is order 4471?
Reply drafted
ETA for SHP-10482?
Reply drafted
Can you reroute 3305?
Needs a planner
Approve 11 replies
Review
Illustration, fictional data
The challenge
A quote is only as good as the surcharges someone remembered to check.
How we tackle it
The agent compares the contracted rate with today’s spot rate, finds the surcharges and recommends the best option. You decide.
Quote check
Antwerp → Milano
Contracted rate
€1,180
Spot rate today
€1,310
Low-water surcharge
€85 not in the quote
Recommended
Book at the contracted rate. Total with surcharge: €1,265, which is €45 below spot.
Approve
Edit
Illustration, fictional data
One process, before and after
Switch between today and with an agent. The agent prepares, you approve or decide.
PrepareApproveDecide
The agent prepares
You approve and decide
1
A carrier invoice arrives by email
2
I open the PDF and read the charges
3
I look up the shipment and the agreed rate in our transport system
4
I compare the two and note the differences
5
I decide whether to accept or dispute each difference
You decide: accept, or dispute with the carrier.
6
I book it in the finance system or email the carrier
You approve or edit before anything is sent or booked.
Triggered by
Receive the invoice
Connects to
Shared mailbox, Invoice PDF, Transport system, Rate agreement, Shipment record
You stay in charge
2 of 6 steps need your approval or decision
Illustrative example, made-up data. The agent prepares, you decide.
We map it, show what AI can do for it, and agree how to measure it against where you started.